Dragons Den

First, Prepare for tomorrows Guest 'Judges'

Customer Complaints and how to deal with them.



Business letter format

Assignment.  Business letter response to a complaint.

Here is a LINK to help you with your format.

Today we are going to play a game. 

Remember Supply and Demand? How about Research and Development?  Free market economy and competition. 

This is FOR MARKS here is the breakdown,

Short game with Performance Index Score of 60+ = 3/5  90+ = 4/5  100+  = 5/5
Medium with PIS  of 50+ = 3/5 80+ = 4/5  100+ = 5/5

If you try 2 games but still score low you will get 3/5 

LINK

You will need to create an account for the Public game.  

Video on 'My First Million"

Discuss

Next, In groups, you are to decide, what are the best and worst inventions and explain why in 30 seconds or less for each.

Check stocks

June 15

Dragons Den,

The dark side of inventions.

Often inventions have a profound impact on society.  Some impacts have a net benefit but some may actually harm society.

Here are some examples:
Nuclear power,
TV
the Internet
the Steam Engine
the Automobile
Handguns
Plastic

Questions

1. Name 2 other inventions that have a 'dark side' and explain why you made each of your choices.

Please read he following LINK for the next question.

2. Since certain waste can be dangerous for thousands or millions of years, how are they proposing to warn future generations of the dangers? Is this a good idea?

3. Can you think of an invention that has changed the world for the better without having any (or very few) negative impacts.

First Finish yesterdays work and missing assignments.

Assignment:  Read pages 345-356.

(Can be done in partners)  For the "Impact of Innovation" pages 350-356, for each subtitle, find 1-2 examples of how a product has been 'Innovated'.

First Finish you Booklet and Hand in for tomorrow.  Everyone needs to submit a booklet.  The last pages are the most important.

Next, make sure you are ready for our presentation next week with a printed business plan, income statement and answers to the questions in the booklet as a presentation.

Dragons Den

Invention and Innovation. Discussion

Assignment:  You are to look for a new product that was just out or will be out soon and answer the following questions:

First, include the name and description of the product.

1. Is it an innovation or invention (explain your answer)
2. Who is/are the target market(s)
3. Will this product be successful?  Explain your answer.

Dragons Den.

Now it is your turn to pick a Canadian Entrepreneur.  Briefly summarize the following:

What businesses are the associated with?
How did they become successful?
What obstacles did they overcome?
What makes them stand out?

May 30

Sorry I am away on a Field Trip with the Law 12 class today.

First, finish up your business plans.

Today you will be looking at types of Financial services other than normal banking.
Please read pages 421-427 and answer question 35-39

See you tomorrow

Final preparation for your business.

First, finish your business plans.

Second,

You are to create an Income Statement in Excel to track you businesses expenses, revenue and profit.   This will be necessary to determine how much is going to charity and to each of the business owners.

To do this, first read pages 285-half way down page 290.

We will be having a panel of guests who will come in to review your businesses a week after our sale so you want to make sure everything is in tip top shape.

(Check stocks)

May 19-25

Creating ads and a business plan for your business.

Plans and Ads due May 25th

Dragons Den 

Today we are going to finish up talking about protecting yourself and your business from scams.  

Next.  

go to the following website and complete the on-line quiz.  When you are finished, check your answers and see how you did.  

LINK

Answer the following questions:

1. Describe 2 ways to avoid credit card fraud.

2. Describe 2 ways Fraud occurs.

3. What is phishing?

4. What are two things you learned?

May 16

Dragons Den

Talk on credit and credit cards, debt, bankruptcy and identity theft. LINK

Questions

1. What is the 20/10 rule of borrowing?

2. What is a credit rating and why is it important.

3. List some of the pros and cons on credit cards.  (3 each)

4. What is bankruptcy and what are its consequences.

5. What are some things that can be done to avoid Identity Theft?

For today we will be looking at accounting.

Read pages 273-280 and answer questions 1,2,3 and 5

Define the following terms

annual report
asset
equity
fiscal year
gross profit
liability
net profit
operating expenses
revenue
transaction

Dragons Den

Video and talk on compoud and simple interest.

Worksheets on interest.

Monday May 8

Today we will be moving on to Accounting and Finance.

We will also go over your last test and talk about marks and missing tasks.

For todays assignment you are to go to this LINK

Next, you are to play Finnancial Soccer and try some of the other games.  We will be focusing on basic saving and money knowledge over the next week.

Dragons Den

Project Enterprise: Operations and Prototypes.

Check stocks

Good morning,

Sorry I am still away presenting.

Assignement.  Please finish question 1,2, 3, 4,5 and 10 on page 205.

See you tomorrow

Link to a Dragons Den Pitch

Discuss your business idea with your group to be ready to make a 'Prototype' for next week.

Read Pages 194-197 and answer question 8 on 197

Now read pages 197-200 and answer question 9 and 10 on page 201.

Debrief Field Trip

Introduction to Human Resourses

Discuss Bucketlist and keeping good emplyees

Terms for today:

Human Resourses
Skilled Labour
Unskilled Labour
employee turnover

ASSIGNEMENT: For completion:  Define the terms on Compensation Types (pages 188-192)

Dragons Den

Notes on Management

Questions

1.  What management style is best? or is a combination best? explain with examples

2.  Read pages 220-221.  Explain some advantages and disadvantages of using teams.

3. Give an example when it would be advantagious to have teams in a job/company.

Test on Marketing

Assignment

When you are finished, please pages 210-215 and answer questions 2-5.

Here is a LINK to the Hilton at Metrotown

Commercial Day

Test Tomorrow

Finish off surveys and what you have learned.

Next, you are to decide what you need to build a prototype.

Mon April 24

Today you will have the class to finalize your surveys and carry them out.  You can use social media to get answers as well.

Once you have the data, you are to compile the information (summarize it) so that you can make sense of the data (similar to how I did on the board with the example)

NEXT, make sure you know all the terms from the last post.  I am moving the quiz to WEDNESDAY.

April 20

Dragons Den

First, hand in your market research assignment if you haven't already.

Next, make sure that you and your team have a 'working' idea for your business.  In other words, a starting point to start researching tomorrow.

Discuss Market Share and Market Segment

Next, prepare for the next Quiz Tuesday of next week.  Here are the terms and ideas that you will be responsible for.

Marketing
4 p's
Brand
Logo
Slogan
Jingle
Product Life Cycles (introduction, growth, maturity, decline/decision point)
Fads
Niche
Seasonal products
Demographics ( age, gender, family life cycle, income level)
Creating a good ad (attract attentions, gain interest, build desire, get attention)
Advertising vs Publicity
Types of Media: Direct to home, Out of Home, Radio, Television, Newspapers, Mobile ads, Social media, Magazines.
Media ratings (reach, frequency, selectivity, durability, lead-time, Mechanical Requirements, Clutter, Cost)

Market research (quantitative, qualitative, surveys strength and weakness)
Primary Data
Secondary Data
Open-ended question
Close-ended question

Videos on Marketing Campaigns

Discussion and talk on Demographics pgs 252-254

Assignment

Name 2 products that the following groups would be target markets for.

Males
Females
Pre customers 0-9
Allowance customer 10-15
Youth 11-19
Postsecondary 20-25
Family Nester 25-45
Empty Nesters
Upper Income,
Middle Income
Lower income

Next, define the terms on page 263 in your own words.

Feb 18

Dragons Den

PowerPoint on market research.

Read pages 262-265

Next,  you are to create a 2 question survey on any topic for the class.  You must ask at least 2 people. They should be a close ended quantitative questions.   Once you have your data, summarise your findings and pick one of your questions to represent the data in a graph.

Due Thursday

Dragons Den.

Discussion of success.

Field trip April 28th.  Here is a LINK

Work on your Business Model Vision and Concept (pages 6-9)

April 12

Module 2 for Project Enterprise.

Refining your Social Enterprise!

Review Yesterday and the Triple bottom line.

Read pages 262-263

Answer questions 1  on page 266.

Start to come up with a business idea for Project Enterprise.

Spectre Earbuds survey

Spectre Speaker survey

Spectre Smartwatch survey

Check stock prices.

Slogan Challenge

Read and discuss types of advertising.

Next, you are to create an ad (with a partner if you wish).  It can be a static (picture ad) on the computer or on paper.  With the ad, include a brief description of the following about the ad:

Reach:
Frequency:
Selectivity:
Durability:
Lead-Time:
Mechanical Requirements:
Clutter:
Costs:

Due Wednesday April 12

Dragons Den/commercials

Slogans, Logo's and Jingles Quiz and discussion.

Assignment:

Read pages 255-256

1. Explain what elements are necessary to create an advertisment?  Be detailed.

2.  You are to create a slogan or jingle for a company.   It can be a made up company or a real one.  The slogan or jingle must be original.  We will have a competition to see who comes up with the best one.  (you can do this one with a partner if you wish)

April 5th

Watch and talk about commercials

Notes on Product life cycles.

Read pages 236-238

Come up with three examples for each of the non-traditional product life cycles:

Fad,

Niche,

Seasonal

April 4

Dragons Den

Notes and Presentation introducing Marketing.

Watch Commercials

Assignment:

You are to find 3 different commercials or ads.  Include a link to the ads.  With the ads, say who SPECIFICALLY (age, gender, income, region, etc) the Target Market is.  Also include the possible strategies used in the ad.

Please email them to me.

Mon April 3

Notes on Functions of Business

Talk about Field trip on April 28th?

Definitions, for completion: Pages 155-165

Natural Resources
Raw Materials
Labour
Capital
Information
Management
Purchasing
Processing
Quality Control

Next, read the section on improving productivity on pages 166-171.

For this scenerio, you may work in partners.

You started a small T shirt company where you print great designs for T shirts on your printer, press them on shirts you buy at a local discount store, then sell them on-line.  You have decided to start a formalised business.  You have aquired a business partner who is bringing a large amount of capital to your business.  Explain how you will scale your business.  Be specific, where will you locate? What type of machinery will you use? Any management strategies will you use?

Dragons Den,

Review Bingo

Check Stocks.

Mar 31

Quiz Today

I have decided not to give you another assignment today as it is the absolute last day for late assignments.  Please make sure all your assignments are handed in and then check your stocks.

Have a great weekend.

Mar 29

Hello,

Sorry for being away.

Please start by finishing the current and past assignments.

Next, look through the terms and make sure you know them.  We will be moving the quiz to FRIDAY so we will have more time to review.

When are done, pick a person or two in the class to discuss question 13 on page 107?  You do not need to write your anwers down but you will have to answer a similar question in the future.

Dragons Den

Read Pages 90-105 (NEW TEXTBOOK) and answer the following questions.

1. What does Duty to Report mean?
2. Do companies have to provide a safe work space in BC for workers? Who is in charge of safety in BC (not in the textbook)
3. What does glass ceiling mean when it comes to discrimination?
4. What is harassment in the workplace?
5. What is 'duty to accomodate' for businesses mean?
6. What are does pay equity mean?
7. Explain what Fair Trade means.

Discuss question 8 page 105

Terns to know for the quiz on THURSDAY

Supply and Demand
Free Market
Econominc Cycle: Growth, Boom, Recession, Depression
Business ownership: Sole Proprietorship, Partnership, Corporations
Franchise
Joint Ventures
Stratigic Alliances
Mergers
Multinational Corporations
Ethics
Whistle Blowing
Insider Trading
Fraud
Worker Safety/Harassment (WCB and Worksafe BC)
Triple Bottom Line (Profit, Planet, Profits or Environmental, Finanncial, and Socially Responsible)
Pay Equity
Privacy Laws (Know that peoples private information is protected by law)
Fair Trade
Planned Obsolecence (Story of Stuff)
Percieved Obsolecene (Story of Stuff)

March 27

Welcome back,

Today we will be carrying on looking at Ethics and Corparate Responsibility.  We will start by watching 2 clips from 'The Corporation'. (Clip 1 and 5)

Next, we will watch 'The Story of Stuff"

The film shows problems with our current consumer culture but also points out some key marketing terms.

1. What is planned obsolescence?
2. What is perceived obsolescence?
3. What are your feelings on this 'film'? Is the world in 'crisis', should we change?
4. Everyday, people are becoming (a little) more aware of how their actions affect the environment and therefore themselves. Companies are trying to become (or a least appear) more environmentally responsible. This is part of what is sometimes called the 'Green Revolutions'. Write a paragraph about what marketing opportunities are being created by the Green Revolution for existing businesses, new businesses, and marketers. Feel free to use the internet as a resource.

Dragons Den

Today we are going to look at ethics.

Business is a major part of our lives, society and the world.  Business has created great innovation, generated profit and opportunity for literally billions of people but not all business decisions are beneficial for society.

Ethics: moral principles that govern a persons/or groups decisions

Triple bottom line: People, Planet, Profit

 


Assignment: You are to pick ONE Dilemmas from the following links to 'Short Dilemmas'.  For each, answer what you would do and why.  (short paragraph)

DILEMMAS (they are not all business dilemmas to give some variety)

Discussion and talk on the stock market.

Snapchat IPO.

Notes on the Economic Cycle.

Video on Business Scandals.

Read Pages 83-89 in the New Textbook.

Answer question 1,4,5 and 7.

Dragons Den,

Worksheet and discuss Ethics

Start Stock Market Assignment

Go to the following LINK and create an account

Mar 6

Discussion on Leadership

Video on How Bad is your Boss.

Video Response. (can be done in partners)

What are some bad qualities of  leadership?

What are some qualities of a good leader?

Ethical Dilemas Discussion and worksheet.

Good afternoon, I am sorry that I am away.  I am in a meeting today.  

First, Finish the work from earlier this week if you haven't already.  All work should be in to me by Saturyday so I can fully update your marks.  

Next go to the following website and complete a Full game of financial Football. (high school edition)

When you finish you can test your skills at the other games especially quiz show.  

http://practicalmoneyskills.com/english/resources/games/

Once you have played the game and checked out the website, write a response highlighting what you learned or found interesting on the site.  Please email it to me.  

Mar 2

Dragons Den

Please Define the following terms using pages 62-68.

Joint Venture
International Franchise
Stratigic Alliance
Mergers
Offshore
Multinational Corporations.

Please show me a copy of your definitions.

Mar 1 2017

Start by discussing worksheet from Yesterday

Video on your On-Line Presence

Revenue.

Please read pgs 50 - 61 and answer questions 10,11,13,14,16 and 17.

Dragons Den

Worksheet discussion on Risk and Decision Making for Entrepreneurs.

Time for assignment from yesterday.

Mon Feb

Notes on business ownership.  

Activity: You are to choose a famous entrepreneur. You are to then use the Internet to research your entrepreneur and answer the following questions in complete sentences.

1. What is your entrepreneurs name and what is the business/product that they are famous for.

2. Briefly explain some of their major successes.

3. Have they had any failures or troubles, if so, do you think that it hurt them or helped them in the end? Explain.

4. In a paragraph explain how this person has managed to achieve success, (you may wish to talk about their ideas, work ethic, ability to compete etc.)

5. Include a picture(s)

Here are some links to information about famous entrepreneurs

http://entrepreneurs.about.com/od/famousentrepreneurs/Famous_Entrepreneurs.htm

Here is a list of famous entrepreneurs, you can pick on and google their name.

http://cecteachers.dpsk12.org/stories/storyReader$75

Fri Feb 24

Good Morning,

Today we will be watching and learning from Dragons Den.  If you aren't already familiar with it, it is a show where new business owners (Entrepreneurs) 'pitch' ideas to successful business owners (the Dragons) to get money as an investment.

Here is the LINK to the website.

In small groups (2-4) pick and watch at least 3 pitches.   For each one, write down what made the pitch good, what made it not good?  What makes a good presenter? What information do they need to have?

Please write it as one document with ALL of your names on it and email it to me at: teachersouthwell@gmail.com

I look forward to meeting you all on Monday,

Mr. Southwell

Good morning!

We are spending some time catching up today as I will not be able to mark assignments submitted after LUNCH today. Mr. Southwell will not be marking any work incomplete after today. Make sure you send it in today during class or at lunch.

Afterwards, we are going to review the stuff we have been working on the last few days and, if time allows, play a bit of a review game.

Thanks for being a wonderful class! I hope you have an amazing semester!

Ms. Eytcheson

Good morning ladies and gentlemen!

I hope everyone had a great weekend. We are going to work on the following questions today. Tomorrow is my last day (I will miss you all!) so all work that you haven`t submitted yet needs to be in today by the end of school TODAY!

Thanks!

Why We Buy

Please start by reading pages 31-34 in your textbook The World of Business. When you are finished, please answer the following questions.

1. Complete the chart below with the 6 key factors that impact consumer buying decisions.

FACTOR	NOTES/EXPLANATION	EXAMPLE
Income and Price
Status
Current Trends
Customs and Habits
Safety
Promotion

2. How might your role as a son/daughter affect your consumer decisions?

3. In the future, how might your role as a mother/father affect your consumer decisions?

4. Why are teens an important market for businesses to consider?

5. What is the CSA and what does it do?

Hello!

Reminders: Projects are due at the end of the block today! Please make sure to share them with me before 2:30 so I can check that I can open them.

When you are finished please work on the assignments below.

Chapter 2 Vocabulary

Please make sure you have a definition for each of the following words.

Choice

Conspicuous Consumption

Custom

Goal

Lifestyle Advertising

Need

Peer Pressure

Value

Want

Today’s Consumer

Instructions: Please read pages 25-30 and answer the following questions.

1. After reading the case study on Mōdrobes, do you think their advertising strategy will continue to be successful? Why or why not?

2. Make a list of the things you feel you need to live a happy, healthy, and successful life. Is the list mostly needs or wants?

3. What are values? Identify the factors that can change our values.

4. What are goals? What would be a good short-term goal for a small business owner? What about a long-term goal for the same company?

5. How does choice as explained in this passage relate to business?

6. Do changing family lifestyles affect how much people spend and what they buy? How has this affected businesses? Explain you answer with details. 

Hi everyone!

We are going to continue working on our chapter 1 projects. Remember they are due TOMORROW (Thursday Feb. 16).

Please keep sending me any assignments from Chapter 1 if you haven't submitted yet.

Thanks!

Happy Tuesday! (I hope you enjoyed the long weekend!)

Here is the project for Chapter 1.

Chapter 1 Project

Either on your own or with a partner, you are going to use the information you learned in chapter 1 about supply and demand and factors that affect it (changes in tastes, expectation for future conditions, consumer income and population) to create a well-developed plan for the future. Please pick one of the scenarios below and follow the directions for that selection.

1. Personal Service

Scenario: More and more people are hiring personal assistants to help them plan and schedule their daily activities. Imagine that you wish to start a personal services business in one of the following areas: home-delivered meals, pet sitting, or party planning.

Assignment: Design a full page advertisement for the newspaper that introduces your business to the community and offers your/your group’s personal services.

2. Financial Advisor

Scenario: The percentage of the population that is retired or approaching retirement is growing rapidly. Because  most retired people live on fixed or limited incomes, this population shift has resulted in an increased demand for businesses that can offer advice and direction about saving, investing, and planning for retirement. Imagine that you/your group has just opened an investment-planning firm and you’ve arranged to speak at a senior’s luncheon to promote your new business.

Assignment: Write a one-page speech that will convince the consumers to try your service.

3. Trend Proof Styles

Scenario: With the population aging, consumers may be less likely to buy trendy clothes and accessories. In general, older consumers pay less attention to fashion trends and have a certain style of clothing that they prefer and want to purchase. Some experts have predicted that to succeed in the future, clothing retailers will need to pay more attention to the individual styles of their consumers (instead of looking to design houses to tell them that consumers want to wear).

Assignment: In a 1 page report, explain why you agree or disagree with this prediction.

Process:

·         Step 1: Decide if you are going to work on your own or with a partner

·         Step 2: Select a scenario

·         Step 3: Decide what type of business you are going to have for scenario 1 or what side of the debate you stand on for scenario 3

·         Step 4: Brainstorm your business name, services you offer, specifics of you company for scenario 1 and 2 or brainstorm your ideas for the report for scenario 3 (may use a graphic organizer to lay out your ideas

·         Step 5: Make a rough draft by sketching out your ad, writing up your speech or writing up your report.

·         Step 6: Edit and proof read for spelling errors or grammar errors. Maybe ask a friend (not your partner) to proof read for you. J

·         Step 7: Create the finished product

·         Step 8: Hand it in!

Total: 40 Marks

Happy Friday!

Welcome back after an extremely unique week!

We are going to write our quiz first. Once done you are to finish up the questions from Wednesday and the Chapter 1 vocabulary and share them with me.

When finished please work on the following personal reflection question:

In a paragraph (8-10 sentences), please explain three things you learned in this chapter and explain if and how they aided your understanding of business.

Quiz Information:

The quiz is out of 13 marks and will consist of multiple choice, true/false, fill in the blanks and short answer.

Please make sure you review supply and demand as well as your what is a business questions.

Good Luck!

Welcome back! I hope you enjoyed our two snow days and were able to have some fun!

Here is the plan for today.

We are going to start by review the supply and demand questions we worked on last week for our quiz tomorrow.

Afterwards, we talked about our t-shirt from Friday.

We spent the rest of the class working on the following questions. If you get a chance to finish the questions in class please review for the quiz tomorrow.

Profit and Competition

1. What is the difference between profit, expenses and costs?

2. How do we know if a business is solvent?

3. How do consumers benefit from competition and free enterprise? (3 ways)

4. What are some products that have become obsolete? Try to think of three that are NOT in the textbook.

5. What are some services or service jobs that you think may become obsolete in the future?

6. What is interdependence? How are businesses interdependent?

7. What is the decision-making model?

8. Identify and explain the 5 steps of the decision-making model?

Happy Friday!  You have finished week 1 :) Congrats!

Here are the remaining supply and demand questions that continue with yesterday's assignment. We will have a few minutes to finish up yesterday's questions before working on the questions for today.

With the last half our we are going to do a supply and demand t-shirt activity.

Remember when submitting assignments to have your name, the assignment title, and the date on your assignment.

Supply and Demand Part II

5. What is meant by the term supply?

6. What is the Law of Supply?

7. Complete the following chart about the conditions that affect supply.

Factor (Change in...)	Description and Example
Number of producers
Price of related goods
Technology
Expectations
Cost of Production

8. What are some of the factors that affect price? How does this affect demand?

Hi everyone!

If you have not finished or shared your "What is business?" questions please start with that.

When you have finished and submitted your assignment, please work on the following questions and share them with me. :)

If you finish both assignments continue to work on your vocabulary. :)

Demand, Supply and Price

Instructions: Read pages 9-13 and answer the following questions.

1. What is demand? Are demands the same from person to person?

2. Explain the Law of Demand.

3. List and describe the 4 conditions that create demand for an item.

4. Complete the following chart for factors that affect demand.

Factor (Change in...)	Description and Examples
Consumer Income
Consumer Tastes
Future Conditions
Population

Happy Wednesday!

We are going to start with completing yesterday's questions :)

Once you have finished them, please share them with me so that you can get practice sharing assignments.

If you are finished please work on the following vocabulary terms. You should have a complete definition with examples for each of these terms.

Business

Co-branding

Competition

Free enterprise

Good

Natural resource

Obsolete

Price

Service

Solvent 

Ask if you have any questions!!